IT Support
in Surrey & London


We are your trusted IT Support partner In Surrey and London, ensuring that the day-to-day IT tasks are taken care of so you can focus on your business.

Our IT support services make your business more agile and innovative by reducing operating costs and risks while improving efficiencies. As a Microsoft, Lenovo and Telcoswitch Partner, we can offer your business a range of intelligent solutions.


OUR IT SUPPORT SERVICE

Cretronix effortless computing IT support mixes both responsive and proactive elements. These combine to offer a complete IT service, encompassing support, management and strategic planning, maintaining alignment between IT systems and your business plans.

Responsive Support


Cretronix effortless computing operates a 24/7 IT Support helpdesk in Surrey & London to support our customers when needed with quick response times.

Whether your organization is looking for a proactive IT support partner, an IT services expert, or consultancy solutions, our team of engineers and consultants have the expertise to help.

Our service delivers all the levels of IT assistance an organization can require. So whether you need responsive break/fix help, answers to ‘how-to’ questions, advanced technical support or outsourced, managed IT support we’ll be the IT partner you can rely on.

Proactive Support


While we’re great at responsive support, it’s more efficient for you if IT issues don’t happen in the first place. For this reason, Cretronix effortless computing provides proactive IT support in Surrey & London to ensure the smooth running of your business IT.

We provide remote monitoring for core systems and software, checking on the health of your infrastructure. This allows us to detect and prevent significant IT issues from occurring.

Monitoring also provides us with an indication of when IT hardware is reaching the end of its life. So we can give you an advanced warning about when to replace core items such as servers before they fail.

IT Support maintains productivity

IT support is essential to keep your employees productive and business on track. Cretronix effortless computing support packages make sure all users, wherever they are, can keep communicating, collaborating and sharing information efficiently.

We recognize every business is different, so we offer everything from online support and a remote service desk, through to complete bespoke packages. All the IT support you need in Surrey and London to give your business ultimate peace of mind.

If you’re a small business, we can even offer pay as you go support, so you can flex and change your support package as your business expands.

Remote IT Support

For when immediate technical support is required. Our Remote IT Support covers everything from your end users to your network, systems and user devices, we believe we are able to resolve 99% of IT related issues via remote support.

Our cutting-edge remote monitoring, support and diagnosis applications mean we’re able to resolve the vast majority of issues without even setting foot in your office, leaving you to go about your daily business with minimal disruption.

On-Site IT Support

Every business can benefit from an IT support specialist visit, to assess their specific needs, offer IT help and advice and fix IT problems.

Cretronix effortless computing onsite support team is here to help, especially if you don’t have the budget for an in-house IT department. Our IT specialists support your business across your whole IT infrastructure, ideal for when you need expert help with more complex IT problems.

Managed IT Services
Whether you want to outsource all of your IT or just part of it, we will provide a solution that fits your business needs. From a simple per user, per month helpdesk arrangement to a fully embedded on-site engineer – we have cost effective IT service solutions.

Every business needs IT support but this can vary enormously, depending on how large your business is or the sector that you are operating in. That’s why Cretronix effortless computing offers completely bespoke IT support packages that can be customised to meet the specific needs of each individual business.
Cloud Solutions
The days of buying servers and software are over. Cloud solutions are software combined with data storage on demand. Cloud is fully scalable too, so you only pay for the computing power and services you need.

For employees there’s Microsoft Office 365 that holds all of your critical business contacts and calendars in the cloud, plus there’s full Microsoft Office functionality on the go. Everything to make employees more productive, with access to the information they need anytime, anywhere and on any device.

For your business, you can move those old legacy systems you had sitting in a server room directly to the cloud. This removes frustrating issues of ongoing support, development and upgrades, whilst saving money at the same time.

Data Backup Solutions

Safeguarding Data and Apps by storing critical data and applications off-site, they are protected from local weather disturbances and outages.

Reliable Disaster Recovery, backup cloud services provide users with instant access to much-needed data and apps in the case of a disaster, whether natural or manmade. Rapid Data Recovery - The data backed up by cloud servers can be restored quickly, enabling a company to rapidly gain access to the desired files or systems.

Flexible Storage, unlike traditional backup techniques where data is locally stored on a hard drive or tape with limited capacity, cloud-based backup can be quickly scaled up or down.
Our Partners
Microsoft Partner
Lenovo Partner
TelcoSwitch Partner