One of the biggest trends over the past two years in the field of business IT support is the integration of voice/video over IP (VoIP) software such as Microsoft Teams into other business workflows.
Teams integration, in particular, has been a major focus of Windows 11’s launch, which has integrated the Chat functionality from teams directly into the operating system, providing an integrated solution of the box for many new PC owners.
Because of the need for remote project management, communication and workflow solutions, Teams has been the subject of many different solutions that adapt it for different types of workflows. Here are some of the most unique examples of adaptation in action.
Connection To Other Popular Platforms
The most popular platforms for staff members, contractors and freelancers to communicate with each other are Teams, Zoom, Cisco Webex and Slack, and integrations exist that allow for people from all of these different platforms to communicate with each other on their system of choice.
This can be ideal, for example, when working with contractors on Slack when the rest of the business almost exclusively uses Teams, and there is a concerted effort to ensure these platforms can interoperate with each other.
Engage With The Metaverse
One of the most popular technological discussions over the past few years is the integration of virtual reality, virtual universes and the Metaverse into business communications, and both Microsoft and Meta (formerly known as Facebook) are racing to get their virtual spaces working for businesses.
By the end of the 2021/22 financial year, Microsoft has planned to integrate its Mesh collaborative platform directly into Teams, which combines with HoloLens, Mixed Reality and Microsoft’s other VR investments will aim to bring more interactive virtual meetings and battle so-called ‘zoom fatigue’.