IT Support Services

Providing PC repair and IT solutions for your home

HOME IT SUPPORT


We understand the importance of safe and reliable computing so we offer a range of professional services to ensure that you get the best from your home devices, computers, laptops, iPads, smartphones, tablets, smart devices, and home networks.

We believe that your home IT setup should work without any hassle or fuss. Unfortunately, this is not always the case. That’s why we provide home IT support to help out when your computer decides it doesn’t want to play ball.

We offer a genuine 'no fix, no fee' guarantee. So, in the unlikely event that we can’t help, you won’t be out of pocket. Based in Woking, Surrey, our team of IT technicians have the skills and experience to fix almost any IT problem.

We can assist with general computer, laptop and device support. Whether it’s building new machines, repairing issues or general day to day system maintenance. We can fix software issues such as viruses, spyware and malware or we can provide you with new software setups to revolutionize the way you work from home.

We can set up your home WiFi and make sure that you have a strong signal wherever you are in your house. We can also install any number of home smart gadgets to connect your home to the cloud.

If you’re looking for a new machine, we’ll advise you on the best route to take, depending on your requirements. We can even build you a custom computer, including high-spec gaming PC’s. Or we can just help you set up your devices so you know they are working as they should.

From simple computer faults or viruses to complex internet problems, we have you covered. Our passionate, friendly, experienced and fully insured technicians are here to help.

We are located in Woking, with easy access to the M25 and M3 motorways, so we are able to provide home IT support to clients in the following Surrey towns: Woking, Guildford, Leatherhead, Ashtead, Aldershot, Banstead, Camberley, Caterham, Chertsey, Cobham, Cranleigh, Dorking, Egham, Epsom, Esher, Ewell, Farnham, Goldaming, Great Bookham, Haslemere, Horley, Lingfield, Oxted, Redhill, Reigate, Shere, Staines-upon-Thames, Weybridge.

Our experts can setup your new device (computer, printer, internet, smartphone, tablet & other WiFi connected smart devices) in your home. We’ll make sure it’s setup just the way you like it.

FOR WHEN IMMEDIATE TECHNICAL ASSISTANCE IS REQUIRED


We are able to resolve 99% of all issues on your computer's or devices with our remote support technology, if you require immediate technical help Get In Touch and download our QuickSupport tool.

Once you have granted us permission to take over your computer or device, we will be able to fix everything as if someone were sitting in front of your computer. Our remote support software allows us to view your computer screen and control your mouse and keyboard to securely fix most computer and network problems through the internet.
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NEW PC OR
DEVICE INSTALLATIONS


Cretronix effortless computing offer a personal service to visit you at your Home to setup new equipment to your requirements. We are able to transfer across files from your old computer to your new computer.

We can help you set up your devices, whether a desktop computer, laptop, iPad or smartphone, help with backing up files and photos and synch your data across all your devices.  We will setup your email and anything else you require. 
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New Computer Installations

COMPUTER UPGRADES


Does your computer seem to struggle when trying to open large files or display enhanced graphics? Perhaps the overall user experience seems laboured and unresponsive?  Many people might think they need to buy a new computer but with an upgrade, you may well be able to turn your current computer into a faster, more efficient machine.

Our computer technicians can upgrade your computer’s memory, hard drive, sound or graphics cards and carry out software upgrades too.  If your machine really cannot be improved in a manner that is economically viable, we can offer great deals on supplying you with new computers from the UK’s leading hardware manufacturers.
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Computer and Laptop upgrades

Computer Service

COMPUTER HEALTH CHECK


General day to day use, installing and removing programs and internet browsing can all affect your computer’s performance. It’s recommended that your computer should be cleaned inside and out at least once a year and your system checked regularly. Maintaining your computer will add to its longevity and help to keep it working efficiently.

Cretronix effortless computing can perform a physical computer health check, removing debris and any physical ailments which may be impacting on system performance and overall system health. We can also perform a virtual health check, removing malware and viruses, uninstalling redundant software, installing critical system updates and optimising your computer’s performance.
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Our Partners

Microsoft Partner
Lenovo Partner
TelcoSwitch Partner