IT Support F.A.Q

Welcome to our Frequently Asked Questions (FAQ) page. Here you should be able to find the frequently asked questions concerning our business. Feel free to browse around these topics to find what you are looking for. If you can’t find what your looking for, don’t hesitate to get in touch and someone from our team will contact you soon.

Your Questions, Answered.

Support Questions.

A: Yes, we offer varied levels of 24/7 cover as an addition to our normal 8am – 6pm support hours. Please contact your account manager for more details or email

Tech Questions.

A: First check the computer’s power cord to make sure it is completely plugged into the wall socket. If you are using a plug strip, make sure it is completely plugged into the wall socket and that the power switch on the plug strip is turned on. Some plug strips also have a built in circuit breaker which usually looks like a black or red button near the power switch. Press the button to reset it and see if that solves the problem.
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